Steve and I invested in these last Christmas and they have since started to fall apart
Not being best pleased about this, given how darned expensive they were, I wrote to them today.
This is the response I got:
'Thank you for trashing our pads! We are dedicated to making the strongest, most protective pads for derby and we really appreciate your feedback and results. We are sorry the Version 1 did not hold up to the test you put them through...We have a version 2 being released soon. We have some of the first Version 2 in stock that we are testing now...If you would like to test the version 2 I can get you a 50% discount..we would send you the new pads and hope to get your feedback after you have tested them...they looks the same as the Version 1 but have higher quality materials. We only have size Medium..If this works for you use the coupon code RATKING on our site and put in the notes section Version 2.'
I'd heard that I was not the first person to come across this problem with these pads (Tilly? Riot?).
Any of you have any ideas how to respond (neither of us wear a medium)? Preferably politely and not of the going-round-and-shooting-them-in-the-face variety.