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"new messages" count is wrong

Posted: 05 Feb 2015, 12:06
by Chick Dastardly
Hiya

For some bizarre reason my forum messaging inbox is stuck saying "2 new messages" when there are no new messages. I have deleted EVERYTHING out of the inbox, outbox and sent. And custom folders too and it STILL says "2 new messages".

Any idea why this might be happening?

chick x

Re: "new messages" count is wrong

Posted: 05 Feb 2015, 12:09
by Thundercat Ho!
This happened a while ago with a forum reset - seems everyone has the 2 unread messages since. (I still have, anyway)

Re: "new messages" count is wrong

Posted: 05 Feb 2015, 12:29
by da silva surfer
Hi Chick, there was an issue with pms a while ago. Nitro can sort out your count for you. x

viewtopic.php?f=55&t=6632

Re: "new messages" count is wrong

Posted: 05 Feb 2015, 12:31
by High Deathinition
Same :)

Re: "new messages" count is wrong

Posted: 05 Feb 2015, 12:43
by Chick Dastardly
nice one! thanks silva x

Re: "new messages" count is wrong

Posted: 05 Feb 2015, 17:11
by Dire Skates
Every time I log in I see this "2 new messages"...i race to my inbox only to find it empty.

:?

Re: "new messages" count is wrong

Posted: 05 Feb 2015, 22:26
by Lil
Mine too...

Re: "new messages" count is wrong

Posted: 05 Feb 2015, 22:29
by Tilly Latimer
On tapatalk mine says 62 new. On here it says zero. Which is odd.

Re: "new messages" count is wrong

Posted: 12 Feb 2015, 18:34
by Chick Dastardly
I followed a (vaguely sketchy) guide that was supposed to sort out everyone's message count in one go.

Mine is sorted - but then I knew it was supposed to be at 0 rather than 2.

Has it sorted other people's? I'm didn't run the full "fix" as it sorted mine out half way through.

If your unread count doesn't match was you think it should - let me know x

UPDATE: Hmm spoke too soon, I was able to clesar the new messages count at the top, but once I open my inbox it still shows a (2) where there shouldn't be :/

Re: "new messages" count is wrong

Posted: 12 Feb 2015, 19:08
by Chick Dastardly
Found the culprit in the DB. Fixed it.

Re: "new messages" count is wrong

Posted: 12 Feb 2015, 19:09
by Thundercat Ho!
yay! I am at 0 messages! thanks chick